This year’s report reveals many salient findings that enterprises can use to improve performance, leadership and culture within their own organisations. Among some of the most salient:
? Automation boots performance — The highest performing organisations have automated 72 per cent of all configuration management processes. Those same high performers spend much less time (28 per cent) mired in manual configuration processes that stall innovation and deployments. By comparison, low performers are spending almost half of their time (46 per cent) on manual configuration.
? Leadership matters in digital transformation — For the first time, the report considered leadership types and how they impact performance. The results found that high-performing teams have leaders with the strongest behaviours across five characteristics. These include vision, inspirational communication, intellectual stimulation, supportive leadership and personal recognition. Teams that have transformational leaders fall into the high performance category. Leaders that exhibit a lower percentage of these characteristics tend to have lower performing teams.
? Lean product management practices drives higher organisational performance — For the second year in a row, the report looked at lean product management practices to see if changes upstream in the product management process affect business outcomes downstream. Lean product management practices help teams ship features that customers want, more frequently. This faster delivery cycle lets teams experiment, creating a feedback loop with customers, benefiting the entire organisation.