ShoreTel® and Interoute have announced their partnership serving international markets with ShoreTel ConnectTM unified communications (UC) solutions deployed on Interoute’s Enterprise Digital Platform, a global privately connected cloud infrastructure.
Interoute operates one of Europe’s largest network integrated clouds, serving customers across three continents. The cloud communication services provided by ShoreTel and deployed on Interoute’s cloud are particularly valuable for businesses that operate internationally, such as Worldhotels, as they enable operators and employees to manage their communications and develop their services in a consistent way across multiple sites.
One Global UC Solution for Worldhotels
Interoute and ShoreTel recently deployed the ShoreTel Connect solution using Interoute‘s Enterprise Digital Platform with SIP trunking. The combined solution has enabled Worldhotels employees to communicate both internally and externally from any location worldwide. It is a scalable solution that can be adapted, developed and expanded to help Worldhotels meet future requirements. The solution currently connects 135 employees at 36 locations, including Germany and the USA.
"There is an incredible opportunity for international organisations such as Worldhotels to transform their IT and communications in the cloud," commented Adrian Hipkiss, vice president and managing director, EMEA at ShoreTel. "By deploying our ShoreTel Connect solution on Interoute’s Enterprise Digital Platform, we have already enabled customers to manage their unified communications across numerous international locations in a consistent and scalable way“.
"The Interoute Enterprise Digital Platform is a full service unified ICT infrastructure that is designed for the rapid deployment of enterprise solutions. We are pleased to be working with ShoreTel to enable ShoreTel Connect and Contact Centre solutions to support enterprise users across the world,“ said Mark Lewis, EVP, products & development at Interoute. "Clearly, unified communications is an important component for any size of business to drive collaboration, efficiency and growth. The reach, low latency connectivity and integrated voice service built into the Interoute Enterprise Digital Platform, make it easy for partners like ShoreTel to take their UC solutions global.”
During implementation of the solution, ShoreTel and Interoute worked closely with Worldhotels to ensure a smooth and seamless deployment. As a result, the hotel group was able to introduce employees to the solution quickly, increasing their productivity, drastically reducing the cost of telephone calls, and increasing the number of branch offices.
Sophie Neubauer, manager of PR and communications at Worldhotels, commented: "Thanks to the scalability of the ShoreTel Connect solution deployed on Interoute’s Enterprise Digital Platform, we are able to connect all our staff to the new cloud communications system – wherever in the world they happen to be. This means our employees are all 100 percent flexible, while we are able to create a uniform corporate culture for Worldhotels at the same time."
