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Global technology consultancy DataArt predicts continued transformation in the Media and Entertainment space in 2019, with growing mobile consumption, increased demand for direct-to-consumer and OTT (Over-the-Top) offerings, and the rise of user-generated content driving the industry forward.
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New report suggests organizations are missing a huge opportunity in automation by focusing on operational benefits over top-line growth.
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By 2020, nearly 40 percent of European organisations plan to deploy artificial intelligence and blockchain-enabled technologies.
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Tool set to significantly boost sales in the KBB sector.
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We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication with the customer is making their journey much more efficient and streamlined. But is that really the case or are companies just putting a barrier between them and their customers? By Neil Hammerton,...
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Creating a buoyant marketplace for Virtual Reality (VR) in the future will depend on high-quality and interoperable services, the President of VR Industry Forum (VRIF) has said.
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