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VIDEO

From reactive to predictive IT: using AI to transform support models

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Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more proactive and predictive models. The conversation explores how AI captures insights from remote support sessions to drive automation, how TeamViewer is combining remote connectivity with autonomous endpoint management, and how the TeamViewer ONE platform is helping MSPs reduce tool sprawl and...

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VIDEO

Webex launch at Gamma: a partner-led approach explained

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In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform supports subscription-based services, ongoing development, and integration within Gamma’s wider ecosystem. He also shares his perspective on UCaaS and the importance of simplifying industry language for end users.

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VIDEO

Why cybersecurity is no longer just technical: the rise of human risk management

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In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with personalised training, tackle compliance challenges, and turn human risk into a measurable, manageable layer of modern security.

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VIDEO

Bringing order to network security in a multi-cloud era

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In this interview, Gal Yosef, Director of Solution Engineering at AlgoSec, discusses how AI is reshaping both cyber threats and defences, and why visibility, policy enforcement and operational discipline are becoming critical. He also explores the shift towards cloud firewall consolidation, security-led cloud selection, and how organisations are moving from fragmented tools to unified network security management.

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VIDEO

Human spirit, strategy, and interaction: fuelling growth and connection in the channel

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Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry. Nancy also explores AI’s transformative potential, how it can solve business challenges, enhance work-life balance, and create new opportunities for growth and innovation.

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VIDEO

Why collaboration is driving innovation in the future of IT services

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Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open knowledge-sharing are critical to keeping pace with change, helping providers manage risk and continue delivering real value in the evolving IT landscape.

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In this video, DCS talks to Nasuni at TechExGlobal 2025.
Tony Kelly, Director of Alliances, EMEA at Fivetran, explains what Fivetran’s enhanced partner...
Jason Kemsley, Chief Revenue Officer and Co-Founder, Uptime, discusses the recent UptimeLIVE event,...
Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI,...
Jonathan Crowe, Director of Community at NinjaOne, introduces the company - its RMM and MDM...
Ryan Kovar, Distinguished Security Strategist and Leader of SURGe at Splunk, discusses the findings...
Latest Video

Early warning system acts as cybersecurity ‘decoy’

Cesar Cid de Rivera, INTL VP of Systems Engineering at Commvault, discusses the cybersecurity landscape in depth, as well as outlining Commvault’s Metallic ThreatWise solution, an innovative approach to combatting the bad actors.

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