By Patrycja Sobera, Senior Vice President and General Manager, Digital Workplace Solutions, Unisys.
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Andy Venables, CEO at POPX, discusses the findings of a new survey of 250 MSP leaders by POPX, which reveals a significant shift in expectations for MSPs in 2026. Unsurprisingly, security and AI featured heavily as key trends among customers, with demands for a more proactive service, increased customer support, and transparency being essential areas for MSPs to evolve their offerings and client engagement strategies.
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Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI projects are fully deployed, caused by gaps in implementation, confidence, and data quality. Simultaneously, tool consolidation, OpenTelemetry adoption and resilient, cost-effective IT infrastructure are emerging as critical enablers of AI success.
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Manufacturing sectors see a shift in ransomware tactics as data theft rises. Defensive measures improve, yet pressure from adversaries persists.
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Dan Schiappa, President of Technology and Services at Arctic Wolf, discusses the results of the company’s 2025 AI report, which reveals that AI is rapidly becoming a cornerstone of modern cybersecurity, but benefits from human expertise to be truly effective. As Dan explains, the insights from the report give leaders the data they need to make smart, targeted investments, deploying AI where it can deliver measurable outcomes, cut through alert noise, and help security teams work with greater...
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Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin explains that end users need to do more to implement effective cybersecurity strategies – with email security, security awareness solutions, immutable backup storage and increased and improved cybersecurity training among his key recommendations.
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