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Telco providers are losing a fifth of customers due to chatbots

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Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.

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Generative AI expected to accelerate entry-level career progress across industries

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Employees believe generative AI will facilitate a third (32%) of entry level tasks over the next 12 months.

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Prioritising network performance and security among driving factors for UK SASE adoption

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99% of organisations have experienced a security attack in the last 12 months .

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Company bosses suffer a ‘preparation gap’ which could damage businesses

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Research indicates overconfident professional services CEOs could be sleepwalking into reputation and operational minefield.

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90% of IT Solution Providers expect a rise in Marketplace sales by 2029

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New survey finds online marketplaces are essential growth engines to expand customer base, offer new and improved services, and enhance profitability at scale.

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Pivotal shift in critical role of encryption as usage doubles in 2024

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Apricorn research highlights encryption assurances being met as 96% mandate encryption on removable media.

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AI and generative AI (GenAI) are driving rapid increases in electricity consumption, with data...
Five key areas in the telecom sector, including migration from legacy copper networks, need...
Copilot for M365 found to increase structured creativity, idea sharing and problem solving, but may...
Data from ‘Unlocking Growth in the Mid-Market: The Node4 Report’, reveals UK mid-market leaders...
Mitel introduces a revised Global Partner Program to support partners with a unified structure and...
Air IT Group introduces a groundbreaking strategy to empower UK SMEs with advanced technology and...
Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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