Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...
Read MoreServer-Side Storage Intelligence has become a major presence in virtualised data centres, with PernixData selling more FVP software in the first twelve months of shipping than any enterprise infrastructure software company to date. The company is expanding its storage intelligence solution with more enterprise-class features, including DFTM-Z adaptive compression, intelligent I/O profiling, and Role Based Access Control (RBAC). These new features make it even easier to decouple storage...
Read MoreParagon Software Group (PSG) has launched the Paragon Software Affiliate Program, a new commission-based program designed to reward and empower software resellers who sell Paragon Hard Disk Manager 15 Suite and other award-winning Paragon Home products including Backup & Recovery Home 15, Partition Manager 14 Home and NTFS for Mac® 12.
Read MoreDell XC Series of Web-scale Converged Appliances expands to offer customers a broader range of hyper-converged solutions for virtualized workloads.
Read MoreNetApp, Inc. has introduced new software and solutions for hybrid IT deployments that improve data backup and recovery times and give customers more control over how, when and where they store their data throughout its lifecycle.
Read MoreData storage decision makers believe that the Cloud offers a solution.
Read More