NEWS

Engage digitally, or die!

Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...

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Resilient Systems expands in EMEA

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Senior hires, including Paul Ayers as General Manager EMEA, and opening of a European HQ will support growing demand for incident response solutions.

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BMC and Qualys join forces to improve enterprise security

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Integrated solution combines BMC BladeLogic and Qualys Vulnerability Management to quickly identify and remediate threats and boost collaboration between Security and IT Operations teams.

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NEWS

Dell expands Software-Defined Storage portfolio

Dell XC Series of Web-scale Converged Appliances expands to offer customers a broader range of hyper-converged solutions for virtualized workloads.

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NEWS

IT bottlenecks harm life sciences research

Data storage decision makers believe that the Cloud offers a solution.

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Security integrated into RTOS

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Kaspersky Lab and SYSGO have showcased a security solution for safety-critical tasks which embeds the Kaspersky Security System within the real-time operating system PikeOS.

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International customers, channel community, and cyber insurance partners can now leverage Arctic...
Businesses urged to protect themselves against cyber crime after new statistics show over four in...
54% of organisations working on a security transformation project now or in the next 12 months.
72 percent of UK security leaders say procedures and controls have become more complex, according...
49% of survey respondents said their organisations struggle to operationalise and get value from...
Cybersecurity specialisation and services linked to the Internet of Things lead the next wave of...
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Case Study: @nifty Delivering IT Security to Their Customers with Kaspersky

NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.

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