NEWS

BMC to acquire Compuware

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Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a full-service solution integrating DevOps.

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NEWS

Paessler launches PRTG Node-REDConnector

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Opens up a new dimension of monitoring for IoT environments.

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NEWS

Using AI to resolve IT support issues

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Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

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NEWS

Delivering cloud business insights

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Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.

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VIDEO

AppDynamics Transform 2020 Virtual Conference

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AppDynamics Transform is a one-day virtual event that brings together technologists and thought leaders from disruptive companies at the intersection of application performance monitoring (APM), AI, cloud, and machine learning.

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NEWS

Spreadsheets still being used to track IT assets

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Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes

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ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.
New service offers remote monitoring, troubleshooting, and on-site, next-business-day remediation,...
Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity...
IT leaders seek to consolidate support and services into a single vendor to achieve greater...
Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...
Together the companies will support IT leaders with digital transformation and hybrid work...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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