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Open source control plane simplifies IT’s journey to NoOps for cloud native environments.
Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland,...
Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
AI-powered platform offers contextual and actionable recommendations based on identified...
Node4's report reveals a severe shortage of IT professionals in mid-market firms, primarily...
Adeptia introduces self-managed deployment options for Connect platform, enhancing data control and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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