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s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...
Extreme Network has ntroduced the Extreme 9000 series, featuring the Extreme 9920 intelligent...
The first NetOps console server with both Smart Out-of-Band management and advanced automation...
Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...
Cloudera's latest release brings private AI capabilities on-site, enhancing security and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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