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Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
Boost your data in three steps. By Benjamin Ross, Director, Delphix.
Ivanti has released survey results highlighting the challenges faced by IT organisations when it...
Rubrik has introduced the Andes 5.2 release of its market-leading Cloud Data Management solution...
This year's VMware State of Observability report notes an increase in organizations recognizing the...
The world’s first self-service IP (Internet Protocol) management platform has launched,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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