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Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...
The numbers are in, and they paint a picture of transformation at unprecedented scale. As MIT's...
Digital teams leverage continuous automation and AI-assistance to deliver essential business...
The German auto maker is driving its digital transformation with the help of Software AG.
Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...
Pure Storage, now Everpure, expands into cloud data management with the acquisition of 1touch,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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