Data Centre Solutions

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PagerDuty AIOps promises to transform modern operations

Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...

Paving the way to the software-defined data centres

ISM makes it easier for businesses to efficiently manage software-defined data centres.

MCIM and autoLOTO introduce digital safety management for AI/HPC facilities

MCIM teams up with autoLOTO, aiming to enhance safety, governance, and operational intelligence in...

Fashion specialist s.Oliver rolls out End-User Experience Management

s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...

Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...

C-level execs struggle to measure business capacity

Precursive, UK provider of the resource management and OpsTech solution, has published research...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service