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New capabilities integrate observability, incident response, service management, and AIautomation...
ServiceNow’s EU-centric service delivery offering will provide customers more flexibility to meet...
A case study outlining ICS Cool Energy’s approach to addressing a cooling failure at a London...
Axians UK launches Theia OaaS to offer real-time visibility across IT and OT, addressing digital...
Leading agentless device security platform provider Armis, and cloud visibility and analytics...
Unravel Data has introduced a new cloud migration assessment offer to help organisations move data...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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