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The Department for Science, Innovation and Technology is investing in advanced tech to enhance...
The annual survey underscores the growing role of encryption in safeguarding data amidst evolving...
Forescout and Netskope partner to provide integrated Zero Trust security solutions, focusing on...
New product helps improve end-user experience by empowering organisations to manage the operational...
Paessler AG announces the successful acquisition of ITPS Group, with subsidiaries in Switzerland,...
AI is increasingly being integrated into shared services, with organisations exploring its...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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