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A sector analysis of the results from a major database monitoring survey has revealed how and why...
Trellix unveils innovations in cybersecurity, bolstering the convergence of OT-IT environments and...
Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
DoiT integrates SELECT into its platform, aiming to enhance cloud data optimisation and...
ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...
Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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