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ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for...
Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...
Alteryx introduces an updated Academy platform designed to support learning at different career...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Hexnode unveils a update to its Genie AI, offering improved device insights and automated...
Argos99, launched by Fenix24, is a SaaS platform designed to support cyber resiliency and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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