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Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
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Next generation of HPE Aruba Networking Central paves the way for the era of AI-powered network...
Global technology distributor will supply Extreme Networks’ cloud networking management solution...
The German auto maker is driving its digital transformation with the help of Software AG.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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