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The MACH Alliance unveils the 'Agent Ecosystem,' aiming for seamless connectivity in enterprise AI...
Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
False positives and incorrect notifications about possible problems are the main source of...
SnapLogic has introduced platform enhancements designed to connect AI with enterprise workflows,...
Skill shortages are stifling innovation in IT, with firms focusing on talent acquisition and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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