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Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
The Danish electric utility distribution company Thy-Mors Energi Elnet has received great help from...
OVHcloud expands its footprint in Germany, launching its third European 3-AZ cloud region in...
One of Arizona’s largest utility providers, Salt River Project, has adopted the ScienceLogic SL1...
Your.Cloud acquires Comm-Tech to enhance TICTS sector expansion in the UK, marking a strategic move...
Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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