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BCS Consultancy opens new office in Cape Town, marking an enhancement in its Africa expansion and...
Auvik AI, powered by Auvik Aurora, delivers context-aware troubleshooting, intelligent alert...
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Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.
Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and...
Softline Group Northern Europe and HDI Group become the first two organizations certified.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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