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Top trends to watch for in IT Service Management

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By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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2023 IT Services Predictions and Trends

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By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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The end-to-end approach that unleashes the Moment of Service

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By Marne Martin, President, IFS Service Management Business Unit (SMBU).

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Taking the pain away from data centre admins

By Felix Berndt, Business Development Manager IIoT and Data Centers at Paessler AG.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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