IT Management + Service

Embracing diversity and inclusion: a new dimension for leadership and management

Published in Cloud Design + Optimisation Energy Management Hosting + Colocation Infrastructure + Asset Management Infrastructure + Hardware Power & Cooling

BY by Morten Wierod, President Electrification ABB.

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How to achieve incident management best practice

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By Jere Jutila, Director of Business Development at Miradore.

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APM: The symbiotic relationship between network and end user experience

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By Pavel Minarik, Vice President, Technology at Progress.

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What is Generative AI and is it the Way to AIOps?

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By Lori MacVittie, F5 Distinguished Engineer.

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Efficient IT management: maximising output with minimal resources

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By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

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Top trends to watch for in IT Service Management

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By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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