Customer experience is becoming a key competitive differentiator as the retail market polarises between those who maximise the time customers spend in contact with retailers and those who seek to reduce the buying process to a minimum.
Read MoreYorkshire Building Society teams up with Capriza to power mobile customer strategy.
Read MoreSnapLogic has announced 'industry-first' technology that applies machine learning to enterprise integration – dramatically changing the economics of cloud, analytics, and digital transformation initiatives.
Read MoreNew research identifies gaps in resource, support and infrastructure.
Read More95% of survey respondents are falling behind an elite set of competitors who are accelerating their digital business goals through IT Transformation.
Read MoreTieto and Swedish digital security company Verisec have entered into an agreement to collaborate on e-identification for the public sector. Under the deal, Tieto will facilitate the integration of a new e-identification solution from Verisec and the different systems and services that are used by Swedish authorities, municipalities and county councils. The aim is to create a mobile, secure and user-friendly e-identification which makes day-to-day life easier for both citizens and...
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