Poland banks on blockchain

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Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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The slow journey to the paperless factory

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Sure, a sheet of A4 is convenient. But your data won't be exact or real time.By Kevin Bull, product strategy director at Columbus UK.

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Customer service is key

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NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

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A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

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The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Salix Homes joins forces with ANS Group to enhance its digital services

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Salford housing association Salix Homes has joined forces with leading cloud service provider ANS Group to further enhance its digital services.

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Organisations don’t know what devices - either work or personal – are accessing corporate...
By Kriti Sharma. VP, Artificial Intelligence at Sage.
71% of IT procurement executives say that continually optimising practices is extremely or very...
PA Consulting launches global survey of 500 senior business leaders.
Service Leadership, Inc.®, a ConnectWise solution, has released the findings of its Service...
In spite of a cost containment imperative, 50% of organizations plan to increase their overall...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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