Digital Business

Siemens strengthens its digital enterprise leadership with acquisition of mendix

Siemens to acquire mendix, a leader in low-code application development, for ˆ0.6 billion.

KONE runs 24/7 predictive maintenance with IBM AI and serverless tech

AppDynamics extends channel partner programme

AppDynamics has introduced the newest tier of its channel partner network, Pioneers.

Research reveals the impact accessories can have on boosting workforce productivity and engagement

New research from IDC - sponsored by Targus - has revealed a ‘digital deadlock’ is holding UK organisations back from achieving the full potential of their digital transformation projects.

The customer service battle: digitalisation vs the human touch

There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

Digital distrust

Majority of UK businesses interviewed admit to selling customer data to other organisations/business partners. Less than half of UK consumers are willing to provide organisations with their personal data in exchange for free or less expensive services.