NEWS

Telco providers are losing a fifth of customers due to chatbots

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Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.

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BLOG

Capitalising on your data with DataOps

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By Guy Eden, VP Product Management, BMC.

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NEWS

SimpsonHaugh Architects embraces digital transformation with VDI and AI

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New VDI environment avoids downtime worth £1.79 million, with staff costs totalling £35,000 saved using the ControlUp platform.

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NEWS

Company bosses suffer a ‘preparation gap’ which could damage businesses

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Research indicates overconfident professional services CEOs could be sleepwalking into reputation and operational minefield.

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BLOG

Traditional In-person Support is Not Disappearing—It’s Changing

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By Patrycja Sobera, SVP and GM, Digital Workplace Solutions and Vivek Swaminathan, Director of Products & Solutions, Unisys.

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VIDEO

e-waste revolution

Jeff Borrman, CEO, Bioscope Technologies, explains the Bioleaching and Bio-refining processes it is developing at industrial scale for the sustainable recovery of base and precious metals from printed circuit boards (PCBs). Bioscope technology will replace traditional treatments that use high-temperature and chemical recovery and is as close to zero-emission as possible, without offsetting. The company is making a multimillion-pound investment in plant and machinery across its four UK PCB...

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Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers...
When it comes to innovation, a focus on customers, talent and data are key for success.
Folksam, one of the largest insurance companies in Sweden, has chosen Tieto as its strategic IT...
Transformation during the pandemic did not focus on how people collaborate, leading to a new...
Cognizant’s new program will aim to improve the lives of workers around the world,  training...
In a year marked by volatility and uncertainty, one of the clear themes that emerged in the latest...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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