NEWS

Lack of technology frustrates customer-facing teams

  • Published in

Global study reveals rising customer expectations are outpacing adoption of AI tools that drive efficiency and customer experience.

Read More

NEWS

NTT Ltd. launches its first Client Innovation Centre in Europe

  • Published in

New co-innovation space in Brussels to showcase cutting-edge technology and inspire innovative collaboration.

Read More

VIDEO

Cisco and NTT: Sharing insights on CX LifeCycle

  • Published in

Rajat Mishra, Cisco SVP of Customer Experience, and Bill Padfield, Senior VP at NTT share some great insights on our complementary approach to CX Lifecycle.

Read More

BLOG

Digital transformation – why procurement needs to sit up and take notice

  • Published in

Procurement departments need to take centre stage in any digital transformation initiative, argues Peter Corning, Client Relationship Manager and Project Specialist, Expense Reduction Analysts. The real challenge here is not just about what procurement can do more efficiently, it’s what they are doing that they don’t need to – and what they should be doing that they’re not. Winning over internal stakeholders – not something procurement and supply chain leaders have traditionally...

Read More

NEWS

NTT Group chooses BearingPoint//Beyond

  • Published in

NTT Group, Japan’s largest provider of fixed and mobile telecommunications services, one of the world’s top five telecoms provider and one of Japan’s five largest companies by market value, has chosen BearingPoint//Beyond’s Infonova Digital Business Platform to modernize, simplify and unify its business support systems to better serve its customers, increase operational efficiency and grow new revenue.

Read More

NEWS

Cloudbooking launches global partner programme to support smarter workspaces

  • Published in

Cloudbooking announces the launch of its global partner programme, led by Rachel Collie, who was recently appointed as Cloudbooking’s global channel partner manager. The innovative programme enables facilities managers and business leaders to easily access key workspace data from Cloudbooking, and its partners. This will help inform decisionmakers about creating smarter, self-sufficient spaces that are cost-effective - a key part of Cloudbooking’s global strategy.

Read More

Human-machine collaboration the new normal for successful businesses ~ ~ Researchers find that...
Teams pushed to do too much in too little time as organizations struggle to set clear goals.
Desktop workstation lifespan extended by at least three years; work-life balance realised, with the...
The pace, scope, and accessibility of innovation today provides organisations an ever-expanding...
Latest Zendesk research signals a dramatic shift in expectations, with 71% of business leaders...
WalkMe Discovery helps enterprises unlock the hidden value of their tech stack by providing...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more