NEWS

Customer engagement saw dramatic decline across the economy during COVID-19 lockdown

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Customer call volumes fall by more than 90% in worst-hit industries, but estate agents experience surge in June.

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NEWS

IT leaders not equipped to handle post-pandemic workplace

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Predicted rise in spending on technology as decision makers focus on digital collaboration tools.

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NEWS

Retail workers remain positive

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Despite unanticipated challenges, retail workers find new sense of pride as ‘key workers’.

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NEWS

Mindtree partners with Husqvarna Group

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Gardening product manufacturer shifts toward product IT operating model to increase agility.

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NEWS

Pandemic speeds up digital transformation efforts by five years or more

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Twilio has published the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies.

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NEWS

Remote work study suggests bosses need more time

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While 95% of business leaders are comfortable with employees working remote, 69% said they were not completely prepared to support extensive remote work at the start of the COVID-19 outbreak.

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Vast majority (77%) of IT decision-makers would have accelerated digital transformation sooner if...
Self-service is in high demand, but businesses need to be in the best position to deliver it.
New roles at company's second Irish site will focus on engineering, technical support and inside...
Centreon launches Centreon Guard 24x7, designed to ensure uptime and performance of critical IT...
Demand for hybrid working and employment market turbulence are changing the role of the office and...
Focus is on the digital transformation journey.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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