NEWS

Customer engagement saw dramatic decline across the economy during COVID-19 lockdown

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Customer call volumes fall by more than 90% in worst-hit industries, but estate agents experience surge in June.

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NEWS

IT leaders not equipped to handle post-pandemic workplace

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Predicted rise in spending on technology as decision makers focus on digital collaboration tools.

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NEWS

Retail workers remain positive

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Despite unanticipated challenges, retail workers find new sense of pride as ‘key workers’.

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NEWS

Mindtree partners with Husqvarna Group

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Gardening product manufacturer shifts toward product IT operating model to increase agility.

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NEWS

Pandemic speeds up digital transformation efforts by five years or more

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Twilio has published the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies.

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NEWS

Remote work study suggests bosses need more time

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While 95% of business leaders are comfortable with employees working remote, 69% said they were not completely prepared to support extensive remote work at the start of the COVID-19 outbreak.

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With application ownership and governance issues often put to the side in a rush to introduce new...
A lack of training combined with cultural resistance to change is prohibiting many business leaders...
Tieto has entered into an agreement with the City of Stockholm to provide next-generation IT...
Riverbed Global AI & Digital Experience Survey explores attitudes toward AI, the implementation...
Vlocity, Inc., a leading provider of industry-specific cloud software, and British Gas (part of...
Copado has launched the Copado 1 platform, said to be the only turnkey end-to-end DevOps solution...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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