NEWS

Rising customer expectations makes “exceptional” the new service baseline

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New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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BLOG

How CIOs can harness the value of technology by having strong data foundations

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By Harvey Lewis, Associate Partner, Client Technology & Innovation at EY.

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NEWS

Orbus Software and Lucid Software partner

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Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

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62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

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New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS

Majority of IT professionals investing just 20% of their budget in IT management

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SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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Two-thirds of organisations bypass IT when buying new technologies for digital transformation,...
Organizations expect the metaverse and immersive experiences to be an important channel not only...
As organisations continue to embrace digital transformation, they are finding that digital business...
Annual usage data from O’Reilly’s online learning platform provides business leaders with the...
Softcat has released its annual Business Tech Report. Drawing on responses from 3,870 organisations...
Study shows increases in learning consumption across Skillsoft portfolio; highlights in-demand...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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