NEWS

Companies shift 'left and right' for quality, secure application code

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The balance of deploying secure applications vs. time to market continues to be the biggest risk to organizations.

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NEWS

3 out of 4 of European businesses have invested in AI for CX

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75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact Centre as a Service (CCaaS) solutions. The findings also reveal European executives see investing in cloud and AI as becoming central to CX strategy.

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NEWS

Responsible AI - a top management issue

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While 84% of global executives believe responsible AI (RAI) should be on top management agendas, only 25% have comprehensive RAI programs in place, as shown in a joint study published today by MIT Sloan Management Review (MIT SMR) and Boston Consulting Group (BCG).

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NEWS

Derby and Burton NHS choose BridgeHead to retire legacy applications

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The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its application decommissioning programme whilst ensuring all data remains accessible throughout its 25-year retention period.

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BLOG

Energy workers are the answer to the tech talent shortage and pay packages alone will not attract them

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By Sam Cross, Chief Revenue Officer and SVP – Americas at Airswift, the global workforce solutions partner for the STEM industries.

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BLOG

Identifying hidden channel costs and how to eliminate them

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By Mark Wass, Strategic Sales Director, UK and North EMEA at CloudBlue.

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NTT reveals lack of strategic ownership is stalling digital transformation plans.
Companies that have continued to invest in their customer experience (CX) over the past year are 16...
Hiring difficulties and security challenges are also among the largest barriers to progress.
Cyber threat causes most concern for businesses, with US executives feeling more prepared to handle...
The pandemic induced a rush to digital collaboration that left the over three quarters of...
Scandit, the leader in smart data capture, has released research revealing how technology will...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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