NEWS

Aon transforms reinsurance claims processing with Appian

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Aon achieves increased agility through scalable, secure, end-to-end process automation.

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BLOG

Becoming Forest Positive: Don't just go beyond, regenerate

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By Nancy Powell UK & Ireland Sustainability Manager at HP.

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NEWS

Schneider Electric accelerates IT Channel decarbonisation with Zeigo Activate

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New SaaS solution helps channel partners, small and medium-sized enterprises (SME) set accurate, achievable decarbonization targets, develop an action plan, and provides access to an ecosystem of specialist service providers.

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NEWS

Atos opens Technology Operations Center for Olympic and Paralympic Games Paris 2024

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Atos has opened a Technology Operations Center (TOC), with attendance from Nourdine Bihmane, CEO Tech Foundations, Atos, as well as Tony Estanguet, President of the Paris 2024 Organizing Committee.

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NEWS

Bank scales automation and improves CX

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UiPath has played an integral role in empowering some of Poland’s leading lenders to run successful automation-driven strategies in response to the introduction of an 8-month national mortgage repayment deferral policy. The banks leveraged the robustness and ease of deployment of the UiPath Business Automation Platform to handle a huge spike in activity, overcome operational challenges, and help staff maintain excellence in customer support.

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BLOG

National Customer Service Week: How technology can enable a great customer experience

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Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more competitive each year, it's all too easy for customers to go elsewhere if they are not satisfied meaning prioritising customer service is mission-critical for today’s organisations.

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Less than one-third (30%) of consumers believe the Financial Services firms they interact with now...
Research from SoftwareONE shows how better understanding of IT office suites can transform...
A new study released by Urban Edge Capital a soon-to-launch fund management business has proven...
Cloud and edge platform provider Pulsant worked with voice and unified communications specialist...
Mobile marketing analytics platform Adjust has published the results of a global interactive...
Zoom to use Now Platform to help scale customer service operations and enable Hardware as a Service.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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