NEWS

Schneider Electric accelerates IT Channel decarbonisation with Zeigo Activate

  • Published in

New SaaS solution helps channel partners, small and medium-sized enterprises (SME) set accurate, achievable decarbonization targets, develop an action plan, and provides access to an ecosystem of specialist service providers.

Read More

NEWS

Atos opens Technology Operations Center for Olympic and Paralympic Games Paris 2024

  • Published in

Atos has opened a Technology Operations Center (TOC), with attendance from Nourdine Bihmane, CEO Tech Foundations, Atos, as well as Tony Estanguet, President of the Paris 2024 Organizing Committee.

Read More

NEWS

Bank scales automation and improves CX

  • Published in

UiPath has played an integral role in empowering some of Poland’s leading lenders to run successful automation-driven strategies in response to the introduction of an 8-month national mortgage repayment deferral policy. The banks leveraged the robustness and ease of deployment of the UiPath Business Automation Platform to handle a huge spike in activity, overcome operational challenges, and help staff maintain excellence in customer support.

Read More

BLOG

National Customer Service Week: How technology can enable a great customer experience

  • Published in

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more competitive each year, it's all too easy for customers to go elsewhere if they are not satisfied meaning prioritising customer service is mission-critical for today’s organisations.

Read More

NEWS

Channel leaders prioritising Customer Experience and Company Culture

  • Published in

Agilitas releases 2023 Channel Trends Report - Unlocking the Power of Total Experience.

Read More

BLOG

Can serverless architectures deliver for businesses?

  • Published in

By Rahul Pradhan, VP Product, Couchbase.

Read More

Artificial Intelligence (AI) and related technologies are projected to create as many jobs as they...
Deutsche Bank and Kyndryl have formed a new agreement under which the bank will extend one of the...
Making the invisible visible.
Equinix report reveals changing working patterns, brought about by COVID-19, spark surge in digital...
Organisations can now confidently create highly accurate automation for common IT operations and...
61% of NHS frontline staff surveyed think that their managers don’t have access to adequate tools...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more