Logo
NEWS

Generative and agentic AI set to transform customer service

  • Published in

With less than half of consumers happy with the service they receive and only 16% of agents satisfied with their roles, AI-led transformation can unlock significant commercial potential; but customers still want a ‘human factor’.

Read More

NEWS

Hitachi Energy completes Windows 11 migration

  • Published in

ManagementStudio's platform was utilised by Hitachi Energy to complete its recent Windows 11 migration of over 40,000 desktops across 12 countries. The project began with a 500-device pilot in November 2023, followed by the main migration starting March 2024 and concluding October 2024.

Read More

NEWS

More than half of UK workers would leave their job due to overcomplicated IT systems

  • Published in

59% of UK employees in large businesses are feeling overwhelmed by workplace tech, with 65% of workers in the largest businesses wanting more simplified workplace technology.

Read More

NEWS

Talent shortage concerns drive shift to skills-based strategies

  • Published in

Workday has released “The Global State of Skills”, revealing a pressing challenge for businesses worldwide: More than half (51%) of business leaders are worried about future talent shortages, and only 32% are confident their organisation has the skills needed for long-term success.

Read More

NEWS

Gartner identifies top trends in data and analytics for 2025

  • Published in

Gartner has identified the top data and analytics (D&A) trends for 2025 that are driving the emergence of a wide range of challenges, including organisational and human issues.

Read More

NEWS

Keepit report highlights importance of data governance in the age of AI and cyberthreats

  • Published in

Intelligent data governance: Guiding CISOs and CIOs towards cyber resilience through data governance strategies.

Read More

Aruba S.p.A. - the main Italian provider of cloud services and the leader in Italy for data centre...
Sage introduces AI-driven updates to help mid-sized businesses improve decision-making, reduce...
Chief information officers, chief technology officers and technology leaders globally surveyed on...
Rosti Group reduces device downtime by more than four hours per device, per month and can now...
The installation in the City of London’s first game server deployment was Hiber’s web-based...
IGEL has introduced IGEL COSMOS. Unveiled at DISRUPT23 – The Ultimate Global EUCevent in Munich,...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more