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Research shows that human experiences could unleash £100 more per customer service enquiry

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New research from Ventrica shows that UK companies can’t afford to replace humans with AI in customer service enquiries, with an emotive experience unlocking repeat purchasing and more revenue.

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Kubernetes maturity: 7 in 10 enterprises trust it for core workloads

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Kubernetes has firmly transitioned from an emerging technology into a core part of enterprise production environments, according to a new survey from SUSE, conducted at KubeCon London 2025.

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Startling productivity gap in the UK’s mid-market, with misalignment between IT and Business leadership at its core

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Findings from ‘Unlocking Growth in the Mid-Market: The Node4 Report’ point to a lack of alignment around AI investment, public cloud consumption, cybersecurity, workplace applications, hybrid working, solving skills shortages and engagement with Managed Services Providers – all of which prevent mid-market organisations from achieving their full growth potential.

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4 in 10 UK CIOs warn of unrealistic board expectations

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A new survey commissioned by Expereo exposes the true roadblocks to UK AI plans - poor infrastructure, resistance from employees, unreasonable demands.

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NEWS

Kubernetes complexity drives surge in demand for enhanced observability tools

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Kubernetes complexity drives surge in demand for enhanced observability tools

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NEWS

Machine Learning projected to grow 40% faster than AI industry average by 2031

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Despite economic headwinds, tighter AI regulations, Trump-era tariff policies, and escalating global trade tensions, the AI industry continues to outperform nearly every other corner of the tech sector. By 2031, the market is on track to surpass a staggering $1 trillion in value, and 56% of that figure will come from machine learning, AI`s largest and fastest-growing segment.

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Enhancing operations for one of Japan's leading financial groups.
Schroders, the global asset management company with ?375 billion (ˆ433.5 billion/USD $487.1...
HPE will provide connectivity, security, and network design for the West Midlands event, delivering...
Juniper Networks has revealed the results of extensive global market research into business...
Red Hat introduces updates to streamline partner interactions, focusing on specialisation and...
Genesys Experience Index launches with new tailored solution to help contact centres improve agent...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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