NEWS

Investment in Employee experience, Cloud and AI drives improved customer experience

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91% of organizations agree better EX will directly affect their net profit; 92% say the same about CX.

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NEWS

Economic uncertainty driving business for MSPs

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Kaseya has released its 2023 IT Operations Report, which surveyed over 1,300 technology leaders running internal IT at organizations worldwide in order to get insights on their top priorities and challenges.

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NEWS

Genesys unveils expanded relationship with AWS and new Genesys Cloud CX innovations

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Genesys Experience Index launches with new tailored solution to help contact centres improve agent satisfaction and engagement.

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NEWS

Next-Generation IX

The world’s leading Internet Exchange operators to introduce new cutting-edge 100G LR-1 technology.

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NEWS

EDF UK selects Dynatrace

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Major global producer of low-carbon electricity leverages unified observability and security platform to deliver seamless digital services to its customers.

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NEWS

Failure to modernise limits AI benefits

Organizations are lagging in modernizing legacy apps and data; the study also finds that modernization initiatives lack clear leadership.

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Two-thirds of executives believe remote work and digitalization has helped diversify the workforce.
By 2020, nearly 40 percent of European organisations plan to deploy artificial intelligence and...
Conwy Council has successfully migrated 11 million data records in just four months, by supporting...
IT channel partners selling managed services are poised for robust growth in 2023, with a new...
Dimension Data says Blockchain has immense potential to disrupt and transform the world of money,...
Seamless integration with Citrix and Imprivata simplifies and speeds up login, thereby boosting...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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