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NEWS

Disconnected experiences upset customers

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Connected Consumer Report 2017 finds more than half of UK consumers would consider changing their banking, retail or insurance provider due to disconnected experiences.

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NEWS

Demand for digital business automation

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According to a new study by BMC Software, 73 percent of IT decision makers believe businesses that do not embrace IT automation to achieve the larger digital business strategy within the next five years will cease to exist in 10 years. Ninety-two percent of respondents agree that the demands for new sources of revenue, unique competitive advantage, and operational excellence have created enormous pressure to compete digitally in order to earn the trust of customers, trading...

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Accenture awarded SEC blanket purchase agreement

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The U.S. Securities and Exchange Commission (SEC) has awarded Accenture Federal Services a five-year blanket purchase agreement to establish a one-stop shop for SEC capabilities on the ServiceNow cloud computing platform.

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AI and data analytics are reshaping business models

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80% of digital transformation is now being driven by the need to meet customer expectations and 47% believe this presents an opportunity to ‘reinvent’ their business.

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Automation increases productivity, not job losses

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Tasks, not jobs, are being automated, freeing up employees to handle greater volume of work, focus on higher-value activities.

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Retailers warned against digital transformation “white elephants”

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When it comes to digital transformation, following the herd and forgetting to integrate will create siloes, according to SAP partner program member.

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Biosensors, speech recognition, movement mapping and space perception will give a significant...
Indurex launches with a mission to unite process safety and cybersecurity, offering real-time...
Global retail sector technology spending will grow 3.6 per cent to reach almost $203.6 billion in...
50% of consumers want blend of technology and human input in retail experience.
With less than half of consumers happy with the service they receive and only 16% of agents...
Fujitsu’s SELECT Expert Channel Partners can now more easily acquire, hone and refresh their...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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