Digital transformation for engagement to insight

  • Published in

OpenText enhances EIM platform to include new discovery capabilities, next generation customer experience management and secures position as number one EIM cloud provider.

Read More

NEWS

British businesses fear they will face digital disruption by 2018

  • Published in

Half of all UK business leaders (50%) fear that their industries face significant digital disruption within the next two years, according to new research published by Microsoft. The financial services sector, which employs 2.2 million people and contributes ?66bn in taxes to the UK economy, is demonstrating the highest level of anxiety, with two-thirds (65%) of respondents fearing the impact of disruption on their markets over the course of the next 24 months.

Read More

NEWS

Centrica selects Cognizant

  • Published in

Cognizant has been selected by Centrica, an international energy and services company, as a strategic partner to deliver end-to-end digital assurance as-a-service across Centrica’s technology landscape and enhance the efficiency, reliability and user experience of Centrica’s web and digital applications and smart devices.

Read More

NEWS

The human touch - still valued

  • Published in

Four out of five prefer that human customer service interactions remain a part of customer service.

Read More

Public sector organisations miss the opportunity of cloud to support digital transformation

  • Published in

Research reveals majority of public sector executives see digital transformation as the biggest challenge of the coming year, but fail to prioritise cloud initiatives.

Read More

NEWS

Critical IT events cost millions

  • Published in

Splunk has published the results of new research in a report titled “Masters of Machines III—Mitigating the Impact of Critical IT Events”, from analyst firm Quocirca. Findings show that the average European organisation loses millions of pounds/euros every year from an average of three critical IT events (CIE) per month (36 per year), with each CIE costing on average ˆ115,034/?88,488. A CIE occurs when a business application or infrastructure is down or has a malfunction....

Read More

Enterprises around the world are making significant investments in the technologies and services...
HP has released the second annual HP Work Relationship Index (WRI), a comprehensive study that...
Hornetsecurity’s essential guide to Microsoft 365 will assist companies with navigating M365 and...
Only a third of leaders view technology as an enabler of more sustainable business practices,...
Investment in improved collaboration tools nationwide would enhance intelligent gathering and...
Hiring difficulties and security challenges are also among the largest barriers to progress.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more