Lidl UK launches AI wine chatbot to UK customers

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Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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Trust more important than profits

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Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

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Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Drowning in digital transformation challenges?

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Findings show organisations overwhelmed by mounting technical debt and the number of software applications needed to support changing IT environments.

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Confido partners with Highlight

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Confido has partnered with Highlight to deliver a new approach to Managed Services. With Highlight’s monitoring and reporting service at its foundation, Confido’s managed service will deliver a new level of transparency and openness to customers. 

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Engineering and construction industries embrace digitalisation

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Aconex has announced the Global Industry Council (GIC) – unveiled in October – released their inaugural report, “Five Keys to Unlocking Digital Transformation in Engineering & Construction.”

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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