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Genesys launches Genesys DX

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New digital-first product transforms the customer conversation beyond transactional chat interactions to intuitive digital experiences that build trust and loyalty.

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Digitalisation proves key for UK employers supporting new hires

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Survey from SD Worx finds that Brits have generally positive experience joining and working for businesses.

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Tech savviness soars following pandemic

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Over half of UK consumers will interact with brands more through digital channels post-pandemic, according to Nuance research.

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Right is might

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SMBs would pay on average 34% more for an IT service provider who could provide the right solution, a rise from 25% in 2019.

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Specsavers selects Accenture

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Optical and health retailer to reimagine the customer experience and drive future growth.

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Know before you go: Virtana Online Roundtable event to discuss AIOPs' role in Digital Change Management

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Free Online Roundtable "Know Before You Go"will feature John Gentry CTO, Virtana in association with Digitalisation World focusing on customer success stories and AIOPs role in the wider intelligent automation ecosystem on 30th June, 14:00 BST (UK time)

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Only one in four cite health concerns as their main reason for not wanting to return to the office.
F5’s 2024 Digital Enterprise Maturity Index finds that more than a quarter of organisations are...
90% of financial services CIOs face blockers to driving value, including IT and business teams...
Connected Consumer Report 2017 finds more than half of UK consumers would consider changing their...
BAE Systems strengthens its AI capabilities through strategic investment in Oxford Dynamics,...
As finance departments evolve to take on new roles and carry out new missions, Axway is proud to...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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