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Three strategies to create a customer centric culture and build a loyal customer base

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Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.

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How bots are helping companies to improve employee experience

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By Julien Cordorniou, VP, Workplace from Facebook.

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The importance of soft skills in the work-from-anywhere world

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By Adam Spearing, Salesforce EMEA CTO.

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2020 and the rise in use of low-code development tools

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By Chris McLaughlin, chief product and marketing officer at nuxeo.

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Offshore support; Onshore problems

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By Richard Hutchings, CTO at Littlefish.

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Research reveals the impact of lockdown on business and IT

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As the COVID-19 crisis took effect, businesses rushed to deploy technology that would help their teams work remotely and continue to be effective. The situation created widespread concern around a range of issues, from the ability of employers to deliver home working infrastructure, to productivity levels and the impact of lockdown on existing IT projects. By Chris Pont, CEO at IJYI.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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