By Barley Laing, the UK Managing Director at Melissa.
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Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer service philosophy needs to make a financial and cultural commitment to go the ‘extra mile’ for their customers. However, what constitutes good service varies from company to company.
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By James Blake, Global Head of Cyber Resiliency GTM Strategy at Cohesity.
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By Richard Thomas, founder and CEO of Highlight.
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By Terry Storrar, managing director, Leaseweb UK.
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By Arthur Hu, SVP & CIO for Lenovo, Chief Technology and Delivery Officer for Lenovo’s Solutions and Services Group.
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