Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.
Read MoreLatest research suggests IT leaders are struggling to convince their colleagues that they can help deliver effective IT.
Read MoreGives SMEs access to a market-leading cloud infrastructure and global network.
Read MoreBy Roger Keenan, managing director of the central London data centre, City Lifeline.
Read More43% of European service providers seeing strongest demand for IaaS, up from 36% last year.
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