Tickets.com transforms IT service delivery

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Tickets.com is successfully using ServiceNow software-as-a-service as a global, automated platform that supports rapid business growth and helps ensure quality and customer satisfaction. While Tickets.com utilises the “out-of-box” ServiceNow application framework to support IT functions, the company also develops custom applications on the ServiceNow platform to meet business needs and opportunities beyond IT, especially to quickly and reliably prepare for events.

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Atkins expands cloud services on UK Government G-Cloud

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Atkins, the UK’s largest engineering consultancy, is making it easier for public sector clients to procure its leading ICT solutions by adding three new cloud based services on G-Cloud, an online catalogue of information and communications services for the UK public sector.

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Measurement and analysis are key

Continuity Software has announced the results of the Continuity Software IT Operations Analytics Benchmark. Based on results collected across a variety of industry verticals - including financial services, healthcare, manufacturing, and retail - the benchmark underscores the importance of operational analytics in meeting IT performance goals.

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2014 trends

Allied Telesis predicts that management, security and optimization of infrastructures will be the ICT trends that impact on enterprise networks over the next 12 months.

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Top seven IT industry trends In 2014

Ian Kilpatrick, chairman of VAD Wick Hill Group, looks forward to the coming year.

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IBM to acquire Aspera

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IBM has announced a definitive agreement to acquire Emeryville, CA-based Aspera, Inc. Aspera’s technology helps companies securely speed the movement of massive data files around the world. Financial terms of the deal were not disclosed.

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Collaboration enables organisations to identify risk across the entire business ecosystem and...
Version 9.6 brings immediate context to business users in an all-new unified analytics experience.
Launch of Informatica’s no-cost, cloud data integration service available from Snowflake Partner...
WHISHWORKS reveals results of 2019 Big Data Survey with in-depth look at trends and challenges.
Capgemini finds that leading CPR organizations are using data to gain a competitive advantage and...
Qlik has launched Qlik Cloud® Data Integration, its Enterprise Integration Platform as a Service...
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How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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