FitFlop selects Sunrise Software to step up social media communication and enhance customer service

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Sunrise Software says that FitFlop, creators of biomechanically engineered footwear, has selected its flagship product, Sostenuto, to create a new streamlined Customer Service Desk facility. Scheduled to go live in April 2013, the Sostenuto platform will give FitFlop a future-proof system that will support the company’s ambitious plans to increase customer interaction through social media networking sites. Sostenuto will provide a streamlined Service Desk for both external customers and...

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Tibco tools up for CEM

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Customer Experience Management is one of the ultimate services IT can deliver to any business, as it covers all aspects of the relationship: good, bad or indifferent, between a business and its customers, and Tibco is closer than most to delivering it should it choose to acknowledge the fact

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Searching for the integration solution

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Ontology’s semantic search tools could short circuit the need for many integration projects, and putting appropriate data together is the ultimate goal

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Computacenter: Seit 15 Jahren ausgezeichneter Cisco Gold Partner

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Unternehmen erhält erneut Master-Zertifizierung für Managed Services, Security und Unified Communications

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DEVK entscheidet sich in Kfz-Sparte für drebis

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Mandatsbeauftragungen und Schadenkommunikation laufen ab sofort über Softwareplattform von adesso

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HP ist Spitze im Frauen-Karriere-Index 

Bundesfamilienministerin Schröder zeichnet Hewlett-Packard für faire Aufstiegschancen von Frauen aus

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