ManageEngine introduces change workflows to ServiceDesk Plus

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ManageEngine has announced the general availability of change workflows for its flagship ITIL-ready help desk software,ServiceDesk Plus. The move lets IT teams define a systematic way of initiating and implementing a change and automate the entire process. An online demo of the ServiceDesk Plus change workflows is available athttp://demo.servicedeskplus.com/.

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AMS-IX New York receives Open-IX certification

AMS-IX New York qualifies as one of the first neutral and distributed Internet exchanges in North America.

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Zadara™ Storage continues to expand

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Zadara™ Storage, Inc. has announced that SerenitaaS (sister company to Stratus Technology), a Markham, Ontario-based provider of advanced data storage solutions, now offers Zadara’s Virtual Private Storage Array (VPSA™) solution for block and file Storage Area Network (SAN) and Network Attached Storage (NAS) services to its customers.

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Adam and CCL partner on cloud continuity

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The two have come together to add Business Interruption Protection services to an existing business continuity platform.

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Research shows data centre space take-up jumps 18 per cent

Research just released by GVA Connect, the data centre specialist division of property agents GVA, showed UK take-up of data centre space amounted to 830,000 square feet (gross retail area) in calendar year 2013.

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IPsoft: Vertragstransparenz beim IT-Outsourcing ist oft unzureichend

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Outsourcing-Projekte, die scheitern oder die Erwartungen nicht erfüllen, sind keine Ausnahme, aber auch vermeidbar, meint Managed-Services-Anbieter IPsoft. Ein oft unterschätzter Erfolgsfaktor ist dabei schon die Vertragsgestaltung. Bei mangelnder Transparenz und unklaren Regelungen sind die Probleme quasi vorprogrammiert

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Atos to become a customer of Unify Office, starting deployment with Atos Unified Communications and...
Node4, the cloud-led Managed Services Provider (MSP), has delivered a comprehensive IT...
API integration with ECX Fabric allows streamlined access to Alibaba Cloud across the Americas,...
IT infrastructure update to enable automation and cloud integration.
The Nordic IT services and software company Tieto and the open location platform company HERE...
New portfolio of cloud security consulting and assessment services increase resilience,...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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