Data Centre Solutions

Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

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Poor customer experience is commonplace within the web hosting industry, according to research published today by managed cloud hosting company, Hyve. Despite over 90% of survey respondents saying that customer service is ‘important’ or ‘very important’, 38% report they have been on the receiving end of a ‘bad experience’ with their provider in the last 12 months.

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Equinix helps BlueJeans deliver more than one billion video meeting minutes per-year.

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Ipswitch has published the findings of recently completed research into how IT teams are managing the increasing complexity of their applications and infrastructure. Respondents overwhelmingly feel that today’s IT environments are very complex – and that growing complexity is making it more difficult for them to do their jobs successfully.

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Leading automotive diagnostics company fuels international business growth with network and cloud services from Interoute.

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Sexual abuse and rape prevention charity Safeline selected SRD Technology UK and NaviSite to deliver Desktop-as-a-Service (DaaS) and cloud based telephony services.

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INTERXION HOLDING NV says that customers can now access Microsoft Azure and Office 365 via ExpressRoute from its London campus. Interxion’s customers in London can now benefit from improved security, reliability, throughput and performance when accessing Microsoft Azure and Office 365.