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Self-help on the rise as service desk headcounts drop

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Research reveals service desks will rely on self-help innovations to compensate for shrinking teams.

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Enterprise Chef helps Klarna make online payments safer and simpler

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Klarna, one of Europe’s fastest growing companies and a leader in online payments, has deployed Opscode Enterprise Chef™ to automate configuration management and application delivery for its large-scale virtualized infrastructure. Using Enterprise Chef, Klarna can empower its many engineering teams with on-demand, automated application builds, testing, and deployments, turbo-charging the company's application development pipeline.

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Datacenter investments boom in the Nordics

A couple of years ago all eyes in the technology world turned North when Google established a datacenter in Hamina, followed by Facebook´s datacenter in Lulea. Now datacenter investments are booming in the Nordics: Google, Ericsson, Microsoft, Digiplex, Interxion and Yandex are recent examples of companies making substantial investments in the relatively cold region. The latest project - announced at the beginning of November - is TelecityGroup who are adding 5 MW in its key Stockholm...

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CloudSigma adds Zadara Virtual Private Storage Array to Public Cloud offerings

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CloudSigma and Zadara™ Storage, Inc. have announced a strategic partnership to offer Zadara’s Virtual Private Storage Array™ (VPSA™) service alongside CloudSigma’s existing high performance, all-SSD compute offering. The offering is also available to Equinix’s 4,400+ customers via direct connects through the Ashburn data center campus, one of the largest Internet exchange points in the world.

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Salesforce1 is pitching at everything

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CSW Editor, Martin Banks, tries to tease out some reality from the inevitable hyperbole associated with Salesforce.com’s launch of its new mobile/social/IoT oriented Salesforce1

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Heathrow Express, the fastest route between Central London and Heathrow, has strengthened its...
Forward's new capability, Forward Predict, aims to enhance network management by forecasting change...
Appian has signed a global agreement with Banco Santander. Banco Santander, the largest bank in...
Alfresco Software plans to significantly broaden cloud deployment choice with the introduction of...
Eric Torres, Datto’s channel development manager talks with IT Europa's John Garratt on the...
On the morning of September 20, Executive Director of the Board of Huawei and CEO of Huawei Cloud...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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