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Self-help on the rise as service desk headcounts drop

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Research reveals service desks will rely on self-help innovations to compensate for shrinking teams.

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Enterprise Chef helps Klarna make online payments safer and simpler

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Klarna, one of Europe’s fastest growing companies and a leader in online payments, has deployed Opscode Enterprise Chef™ to automate configuration management and application delivery for its large-scale virtualized infrastructure. Using Enterprise Chef, Klarna can empower its many engineering teams with on-demand, automated application builds, testing, and deployments, turbo-charging the company's application development pipeline.

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Datacenter investments boom in the Nordics

A couple of years ago all eyes in the technology world turned North when Google established a datacenter in Hamina, followed by Facebook´s datacenter in Lulea. Now datacenter investments are booming in the Nordics: Google, Ericsson, Microsoft, Digiplex, Interxion and Yandex are recent examples of companies making substantial investments in the relatively cold region. The latest project - announced at the beginning of November - is TelecityGroup who are adding 5 MW in its key Stockholm...

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CloudSigma adds Zadara Virtual Private Storage Array to Public Cloud offerings

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CloudSigma and Zadara™ Storage, Inc. have announced a strategic partnership to offer Zadara’s Virtual Private Storage Array™ (VPSA™) service alongside CloudSigma’s existing high performance, all-SSD compute offering. The offering is also available to Equinix’s 4,400+ customers via direct connects through the Ashburn data center campus, one of the largest Internet exchange points in the world.

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Salesforce1 is pitching at everything

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CSW Editor, Martin Banks, tries to tease out some reality from the inevitable hyperbole associated with Salesforce.com’s launch of its new mobile/social/IoT oriented Salesforce1

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New Commvault offering allows for seamless adoption of cloud as a backup target, aiding in...
Keepit earns top marks in SaaS backup and recovery, helping demonstrate customer satisfaction and...
Pulsant has formed a partnership with NEBOSH (the National Examination Board in Occupational...
Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...
Prisma® Cloud, the industry's only comprehensive Cloud Native Security Platform, has been selected...
Nutanix has published the public sector findings of its global 2022 Enterprise Cloud Index (ECI)...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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