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Zendesk supports GLOSSYBOX to optimise global customer service

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Zendesk and GLOSSYBOX to work together in Europe; with expansion to China, Japan, Korea and USA planned for the future.

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Preventing Shadow IT with Service Desk 7.7

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LANDESK is helping bridge the gap between IT and end users with its new Service Desk 7.7 release. Service Desk 7.7 includes a robust set of features designed to prevent shadow IT by increasing engagement and communication between IT and end users.

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Rackspace offers high-performance MongoDB Database-As-A-Service

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Rackspace® Hosting has launched ObjectRocket, its NoSQL MongoDB Database-as-a-Service (DBaaS), in its UK data centre. With the open source-based MongoDB solution, Rackspace will broaden its portfolio to offer European customers a NoSQL DBaaS for big data applications. This offering will be built upon hardware optimised specifically for MongoDB and easily accessed and integrated into existing systems.

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Red Hat upgrades Cloud infrastructure offerings

Global availability of updated products across traditional virtualization, OpenStack-powered Infrastructure-as-a-Service and integrated cloud infrastructure.

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Infinity SDC launches flagship data centre

UK data centre operator Infinity SDC has launched the first phase of its flagship data centre at Slough. The data centre is Infinity’s first purpose built facility, located in the heart of the UK’s High Tech corridor. The site was made fully operational in December with the first two contracted customers already installing their equipment.

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Most companies still not ready security incidents

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Lancope-sponsored survey by Ponemon Institute shows that most business managers still know little of the security threats their companies face, or invest enough in the tools of incident response

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Cinven's investment emphasises Smart Communications' role as a leading cloud-native provider,...
Combination provides the deepest and most effective hands-on learning solutions to drive cloud...
Upgrade of Telehouse North delivers extra capacity and higher power densities to meet growing...
Data centre solutions from the LIGHTNESS project to support expected mobile traffic boom.
Epsilon customers can now access NetIX’s carrier class, global network directly from their...
Despite continuing price cuts, analyst firm finds margins still healthy for cloud providers.
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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