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ManageEngine introduces change workflows to ServiceDesk Plus

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ManageEngine has announced the general availability of change workflows for its flagship ITIL-ready help desk software,ServiceDesk Plus. The move lets IT teams define a systematic way of initiating and implementing a change and automate the entire process. An online demo of the ServiceDesk Plus change workflows is available athttp://demo.servicedeskplus.com/.

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AMS-IX New York receives Open-IX certification

AMS-IX New York qualifies as one of the first neutral and distributed Internet exchanges in North America.

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Zadara™ Storage continues to expand

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Zadara™ Storage, Inc. has announced that SerenitaaS (sister company to Stratus Technology), a Markham, Ontario-based provider of advanced data storage solutions, now offers Zadara’s Virtual Private Storage Array (VPSA™) solution for block and file Storage Area Network (SAN) and Network Attached Storage (NAS) services to its customers.

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Adam and CCL partner on cloud continuity

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The two have come together to add Business Interruption Protection services to an existing business continuity platform.

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Research shows data centre space take-up jumps 18 per cent

Research just released by GVA Connect, the data centre specialist division of property agents GVA, showed UK take-up of data centre space amounted to 830,000 square feet (gross retail area) in calendar year 2013.

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IPsoft: Vertragstransparenz beim IT-Outsourcing ist oft unzureichend

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Outsourcing-Projekte, die scheitern oder die Erwartungen nicht erfüllen, sind keine Ausnahme, aber auch vermeidbar, meint Managed-Services-Anbieter IPsoft. Ein oft unterschätzter Erfolgsfaktor ist dabei schon die Vertragsgestaltung. Bei mangelnder Transparenz und unklaren Regelungen sind die Probleme quasi vorprogrammiert

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CenturyLink sells data centres and colocation business

CenturyLink to retain hosting and cloud assets supporting network-first and hybrid-IT strategy.

In the cloud price war, cloud storage has become the new battleground

Despite continuing price cuts, analyst firm finds margins still healthy for cloud providers.

Cultural fit is a key consideration when choosing a cloud provider

Annual survey by Proact and AG Connect finds that 70% of companies would choose...

Cloud IT infrastructure spending to touch $70 billion

Cloud computing has surged in recent years, changing the way people communicate, manage data and do...

Global organisations continue to grapple with multi-cloud opportunities

F5 2023 State of Application Strategy Report (SOAS): most CIOs to oversee hybrid app architectures...

BSO lights up New York metro network

The international leader in low latency network services is expanding into the United States...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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