Customer service plus social media equals `impatience’.

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A survey conducted for KANA Software by Omnibus Research shows that social media tools, mobile phones and cloud services are combining to give consumers the tools needed to both quickly get impatient about poor customer service, and give public vent to their opinions and feelings

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Checking software licences for free

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Express Metrix has decided to give away a sawn-off version of its enterprise SAM solution, aimed at helping SMBs and larger enterprises test for underpaid and overpaid software licences before finding out the hard way with a software audit

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Big business fails to get to grips with big data, says KPMG

An overwhelming majority of senior executives across the world’s largest organisations accept that their long-term business success will be based on understanding the growing amount of data at their disposal - yet despite recognising its value, fewer than 1 in 10 believe they are in a position to make use of the information they have on customer preferences, behaviour and demands.

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Calligo CloudAnalyser and CloudCentre enable visibility

Provides invaluable insights before moving to cloud.

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ChannelCloud UK/Ireland achieves CIF certification for the third time

Cloud Industry Forum Code of Practice boosts CSP’s customer credentials.

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Online 50 selects London data centre City Lifeline for most-critical operations

Online 50, the Sage 50 accounts online specialist, has chosen a private suite in the central London co-location data centre, City Lifeline to securely operate its most critical operations, involving the financial data of thousands of companies across the world.

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Aerospike for Ad Tech on AWS accelerates and optimises adoption of hyperscale real-time data...
NetApp has acquired StackPointCloud, a leader in multi-cloud Kubernetes as-a-service and a...
A10 Networks has introduced an advanced solution for Service Providers to deliver more profitable...
Exponential-e becomes a Network Guardian for flagship brand with deployment of new networking...
Cloud infrastructure and disaster recovery provider expands London presence.
New infrastructure to further support existing UK customer base and prospective clients.
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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