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Comms-care appoints Mark Berry as account director

Comms-care, a leading provider of outsourced IT services for the channel community, today announced the appointment of Mark Berry as account director. Berry will be responsible for the growth of key accounts across Comms-care’s existing clients as well as supporting its efforts to expand operations across the UK.

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Atos signs Infrastructure Services Programme with Kelway

Kelway, the IT services and solutions provider, has announced the signing of a five year agreement to provide Atos with desktop infrastructure and datacentre hardware in the UK and Ireland. The contract, with an estimated value of £150m over the five year term, will see Kelway become the primary provider of infrastructure and associated services to Atos’ managed services business in the UK.

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Logicalis makes strategic hire

Logicalis has announced the appointment of Richard Aston as Vice President of Services. Richard has been brought on board to drive further expansion of Logicalis’ Services business in the UK, as the company continues to align its service offerings under a single portfolio brand, OptimalTM.

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Longtime security, cloud veteran Jim Lewandowski appointed as FireHost CEO

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Leadership changes fuel fast-rising secure cloud provider’s momentum in accelerating growth and technology development.

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Music – and malware – while you work

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A blog from Trusteer’s Dana Tamir points out that media players – so regularly used by people while they work yet often overlooked by security professionals  – are also becoming a prime target for sneaking malware into systems

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Customer service lets down online retailers

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Online retailing may make it easy for customers to buy, but there is more to building good customer experience than that, and a survey by [24]7 shows that poor customer service is letting online retailers down

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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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