Rekord gives Zendesk a richer ticket

  • Published in

Foehn’s new Rekord application makes Zendesk support ticketing a great deal richer as an information source, by linking in customer-delivered information from emails, websites, phone calls, and social media sources such as Twitter and Facebook

Read More

BridgeSTOR introduces Global Cloud File Management and Sharing

  • Published in

BridgeSTOR, LLC has announced the latest member of its Coronado family of Cloud Storage and Gateway products. BridgeSTOR’s Coronado Synchronization Server enables business enterprises, government entities and other users of Amazon Simple Storage Service (S3®), public object storage and private cloud storage to easily and securely access cloud-resident data from multiple locations world-wide without regard to the data’s physical location.

Read More

CENX introduces utilization management

  • Published in

Enhances capacity planning and Ethernet services visualization.

Read More

Healthy, secure data repository

  • Published in

New service protects healthcare databases and applications, reducing the scope of compliance and time to audit for healthcare IT organisations.

Read More

ManageEngine introduces change workflows to ServiceDesk Plus

  • Published in

ManageEngine has announced the general availability of change workflows for its flagship ITIL-ready help desk software,ServiceDesk Plus. The move lets IT teams define a systematic way of initiating and implementing a change and automate the entire process. An online demo of the ServiceDesk Plus change workflows is available athttp://demo.servicedeskplus.com/.

Read More

AMS-IX New York receives Open-IX certification

AMS-IX New York qualifies as one of the first neutral and distributed Internet exchanges in North America.

Read More

RTB House, a global company that provides state-of-the-art marketing technologies for top brands...
New tech enables clients to scale resources instantaneously.
A global study of almost 2,100 contracts covering deals worth £7.8 billion suggests that...
Strengthens leadership position as strategic innovation partner of choice in Australia and New...
Global hosting provider strengthens U.S. presence with latest data centre.
The time to implement cloud reaches urgent peak as more harness solution to manage enterprise...
Latest Video

Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

Read more