Customer service being overlooked, survey shows

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Commissioned by KANA Software, the survey shows that the majority of business managers think customer service plays little part in generating additional revenue

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Lantronix® SLB™ eliminates branch office downtime

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Next-generation SLB now available in Europe and Asia; Enterprise users improve customer response time, reduce IT management costs, and maximise productivity

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FTSE 250 health company optimises IT service delivery

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Synergy Health, the trusted experts in global health, have selected assyst, the leading IT Service Management (ITSM) solution from Axios Systems, to optimize IT service delivery to their global user base.

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as one of the official Cloud Computing suppliers to the government.

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2014 World Cup is the most connected in history

First ten days of the event saw data volume at 32 terabytes, already more than the entire 2010 World Cup.

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Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Development is company’s first greenfield site in US$2B European expansion.
Zoom deploys Oracle Cloud within hours; enables millions of meeting participants within weeks.
Rackspace is providing free Rackspace Managed Cloud Services in support of ‘It’s Our...
New hybrid multi-cloud platform service allows customers to boost speed of application delivery and...
CAS leverages upgraded mission-critical private cloud environment to support cutting-edge,...
VMware frees access to VMware Tanzu platform with new VMware Tanzu Community Edition, allowing...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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