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ManageEngine has publsihed the results of their survey, Everything you need to know about ITSM analytics: Industry Insight 2016. Some striking numbers from the survey include that 36 percent of users believe that analytics would improve service desk efficiency, while 30 percent believe it would identify any gaps in the ITSM process. With regard to generating reports, 42.6 percent of users preferred to do it on their own, while 21 percent of them depended on third-party software or...
Read MoreAvailability of the only end-to-end Digital Performance Platform for OpenStack marks a major milestone in the next wave of cloud migration.
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Creditsafe, the world’s most popular supplier of company credit reports, has chosen to support its growing global user base by selecting assyst, the leading IT Service Management (ITSM) tool of Axios Systems.
Read MoreFCA Italy, a company of the Fiat Chrysler Automobiles (FCA) Group, has implemented CA Project & Portfolio Management SaaS (CA PPM SaaS) to plan and control its IT spending, and increase the company’s agility and responsiveness to the changing IT needs of the company.
Read MoreExtraHop has introduced two new integrations with VMware's enterprise-ready, cloud management platform, VMware vRealize® Suite. The integrations with VMware vRealize® Orchestrator™ and VMware vRealize® Operations Manager™ deepen the company's strategic relationship with VMware, giving mutual customers unparalleled real-time visibility into the performance, availability and security of the Software-Defined Datacentre (SDDC).
Read MoreIncludes new search capability, enhanced display protocol visibility for Citrix® XenApp & XenDesktop and platform support for Nutanix.
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NetScaler can be deployed in front of many common enterprise workloads and applications. Aramex describes their deployment of NetScaler, and how it reduces bandwidth consumption and improves the user experience.
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