Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.
Read MoreEnhanced channel offerings increase visibility, streamline operations and help deliver world-class support through Park Place’s global service network.
Read MoreSumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous Intelligence Platform™ for logs, metrics, traces and events with Service Graph, helping customers to quickly, easily, and reliably load third-party data into the system, enabling data quality, timeliness, and scalability.
Read MorePaessler AG is releasing a new solution for facility managers and building owners: the new software as a service (SaaS), “Paessler Building Monitor”, provides around-the-clock digital monitoring of building conditions.
Read MoreAccording to new research by Opengear spanning the UK, the U.S., France, and Germany, more than four out of ten (41%) of network managers, network engineers, and network architects say their organisations use NetOps or network automation to enhance network security, the top use for NetOps overall.
Read MoreRiverbed’s latest NPM solution release enables NetOps and SecOps to gain improved visibility into cloud traffic flows through capture and analysis of Azure NSG flow logs and AWS VPC flow logs.
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