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Automation Anywhere introduces the Digital Worker

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Redefining the workforce for the age of AI, robotics and automation.

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Simplifying and accelerating enterprise IoT projects

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Cradlepoint has announced a platform integration with Microsoft Azure that will make it faster and easier for enterprises to “Build Your Own IoT” solutions (BYOIoT). The solution includes Cradlepoint’s new NetCloud Edge Connector for Azure IoT Central to help simplify and accelerate the process of building and deploying IoT applications and devices.

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Capgemini launches ‘Perform AI’

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A new portfolio of solutions to help organizations fuel innovation and deliver real business outcomes using Artificial Intelligence.

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Consumers becoming increasingly comfortable with human-mimicking robots in customer service

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As Google Duplex inches closer to becoming a reality, new research by Aspect Software has revealed that over half of consumers (52 per cent) would be comfortable communicating with a customer service robot that closely mimics human behaviour over the phone. While this indicates a growing acceptance of customer service technology that is increasingly human-like, there also remain a number of concerns about the impact this will have on the role of human agents.

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AI to assist employees' productivity by 2021

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Artificial intelligence (AI) is increasingly making its way into the workplace, with virtual personal assistants (VPAs) and other forms of chatbots now augmenting human performance in many organisations. Gartner, Inc. predicts that, by 2021, 70 per cent of organisations will assist their employees’ productivity by integrating AI in the workplace. This development will prompt 10 per cent of organisations to add a digital harassment policy to workplace regulation.

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Telekom Slovenije selects Bulb Technologies to automate customer care

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CEMPRESSO Customer Care deployed to increase the efficiency of service troubleshooting.

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Advantech has introduced what it says are the industry’s first hardware and software integrated...
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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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