NEWS

first2protect deploys Digital Helpers

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Bonquiqui and Sheniqua to support staff in enhancing the service it offers to its insurance customers.

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NEWS

AI to help with brand and reputation risk

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Users’ trust in artificial intelligence (AI) and machine learning (ML) solutions is plummeting as incidents of irresponsible privacy breaches and data misuse keep occurring. Despite rising regulatory scrutiny to combat these breaches, Gartner Inc. predicts that, by 2023, 75% of large organisations will hire AI behaviour forensic, privacy and customer trust specialists to reduce brand and reputation risk.

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NEWS

Accelerating business innovation

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New AIOps capabilities speed issue resolution by 50%, reduce event noise by 90%, and optimize performance, cost, and security across both cloud and data center environments.

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NEWS

WorkFusion and NEC partner

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Partnership will accelerate the adoption and deployment of AI-driven RPA throughout the world.

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NEWS

Nine in 10 companies see ‘Self-Service’ as the future for customers

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A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing channel in customer service by 2021.

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NEWS

Specialisation pays in managed services’ valuations

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At last week’s European Managed Services Summit, Jonathan Simnett, director of Hampleton Partners presented on the M&A side of the managed services market. Talking to him afterwards, his first point is how this fast-moving market has changed since he was here last year:

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Leading digital process automation platform completes unified automation stack with native cloud...
New report provides key recommendations to MSPs on how to best grow their cloud businesses.
A new unit set to transform the use of technology including artificial intelligence in healthcare...
Although the United States is home to the world's largest AI giants, Apple, Microsoft, Nvidia,...
Agilitas launches ‘EVOLVE for Your People’ Report.
Venafi has unveiled Venafi Athena at its fifth annual Machine Identity Management Summit.
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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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