NEWS

Red Box and EvaluAgent join forces to improve call centre performance through voice data

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Red Box, the leading platform for voice capture, and EvaluAgent, the all-in-one quality and performance management platform, have joined forces to enable call centre managers to access high quality voice conversations and transform quality assurance (QA) processes through automation.

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NEWS

BT doubles down on AIOps with Dynatrace

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BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS

Modernisation cannot succeed without observability

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This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS

Digital Realty partners With G-Core Labs and Graphcore

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New AI-ready infrastructure-as-a-service solution enables customers to deploy AI models and applications near critical data sets, addressing data localization and compliance challenges.

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NEWS

AI adoption continues to accelerate

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Juniper Networks has published the findings of a global research project that shows a big increase in enterprise artificial intelligence (AI) adoption over the last 12 months, which is yielding tangible benefits to organisations. However, a shortage of human talent still exists, and governance policies continue to lack in maturity – both of which are needed to responsibly manage AI’s growth when considering privacy issues, regulation compliance, hacking and AI terrorism.

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NEWS

Cisco launches AppDynamics Cloud

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Cisco has launched AppDynamics Cloud, a cloud-native observability platform for modern applications which are based on increasingly complex, distributed architectures and services. Designed for simplicity, usability, and intuitiveness, it empowers IT teams to deliver the exceptional digital experiences currently demanded by businesses, consumers and end users.

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As Plume enters a new era in its evolution with over 50 million locations now managed by its global...
Executive leadership still considers security a high priority along with other indicators such as...
Deep industry-specific application of artificial intelligence technology simplifies interactions...
In an ORX survey of 26 of the world’s biggest banks and insurers, three quarters (75%) of firms...
Mazda expects 50% reduction in engine calibration time with intelligent automated experimentation...
With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...
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Docker on IoT devices

Docker is an open platform for developers and system administrators to build, ship and run distributed applications. With Docker, IT organizations shrink application delivery from months to minutes, frictionlessly move workloads between data centers and the cloud and can achieve up to 20X greater efficiency in their use of computing resources. Inspired by an active community and by transparent, open source innovation, Docker containers have been downloaded more than 700 million times and Docker is used by millions of developers across thousands of the world?s most innovative organizations, including eBay, Baidu, the BBC, Goldman Sachs, Groupon, ING, Yelp, and Spotify. Docker?s rapid adoption has catalyzed an active ecosystem, resulting in more than 180,000 ?Dockerized? applications, over 40 Docker-related startups and integration partnerships with AWS, Cloud Foundry, Google, IBM, Microsoft, OpenStack, Rackspace, Red Hat and VMware.

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