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Automation is making work 'more human', research reveals

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Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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NEWS

Consumers confused by mobility jargon

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Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

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Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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To increase the resiliency of IoT devices from cyber-attacks, IoT manufacturers need to have a...
DigiCert’s 2018 State of IoT survey reveals security as the top concern as IoT takes centre stage...
Clovity has partnered with Dispersive Networks, a provider of ultra-secure networking for...
Ninety-two per cent of AI leaders train their technologists in ethics; 74 per cent evaluate AI...
Idrica is involved in a pilot project which focuses on remote reading of drinking water consumption...
Nokia is expanding its partner ecosystem to cut through IoT complexity and advance the digital...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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