NEWS

Consumers confused by mobility jargon

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Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

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Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Manufacturers plan to invest more than ever in smart factories but challenges in scaling must be...
Speedcast International has launched a next generation Internet of Things (IoT) platform designed...
The Institution of Engineering and Technology (IET) has joined the line-up for this year’s Smart...
One of Europe’s leading IoT connectivity platform providers, Wireless Logic, recently launched...
Ninety-two percent of AI leaders train their technologists in ethics; 74 percent evaluate AI...
IoT technology is preserving Ancient Egypt’s heritage under a geological research project to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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