NEWS

Consumers confused by mobility jargon

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Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

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Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Open uCPE solution built on Ensemble Connector and Turbo IPsec vRouter hosts IoT, surveillance and...
Canonical has published the first Ubuntu images optimised for the next generation of Intel IoT...
Verizon Business plans to simplify and accelerate end-to-end IoT solution creation by providing all...
The addition of Io-Tahoe’s Data Automation capabilities will extend governance and data quality...
Westcon, the international technology distributor, has launched its new EMEA Go-To-Market...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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