NEWS

Consumers confused by mobility jargon

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Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

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Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Industrial IoT in the Time of Covid-19 – uncovers plans to increase significantly IoT investment...
Opens up a new dimension of monitoring for IoT environments.
Syniverse has published the findings of research conducted by Omdia into the concerns and...
“Smart IoT” connectivity ensures a reliable and secure gas supply for its customers.
Nozomi Networks Vantage empowers a new generation of cyber and physical system security with the...
Global technology provider Arrow Electronics has added CymbIoT to its “sensor-to-sunset” IoT...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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