NEWS

Cloudian introduces HyperIQ

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Cloudian has introduced HyperIQ, a monitoring and observability solution for proactively and efficiently managing Cloudian storage and related infrastructure across on-premise and hybrid cloud environments—all from a single interface.

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IPsoft launches Amelia for Customer Care

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The Digital Contact Centre Employee, who already handles 4.5 million calls/month at Telefónica, can now be cloud-sourced via DigitalWorkforce.ai to support more organisations in delivering a scaled and superior customer service.

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Elastic infrastructure for AI and ML applications

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VMware has introduced a new integrated feature in VMware vSphere 7 that will enable enterprises to deliver elastic infrastructure on-demand for artificial intelligence (AI) and machine learning (ML) applications. This new feature—VMware vSphere Bitfusion—is developed out of VMware’s 2019 acquisition of Bitfusion, a pioneer in the virtualization of hardware accelerator resources including graphics processing unit (GPU) technology.

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Keysource launches AI service

Keysource is launching a new facilities maintenance service which utilises the latest machine learning/artificial intelligence technology to help organisations to transform their edge operational management strategy. KAI (Keysource Artificial Intelligence) has been designed to enable companies to make data led decisions around key issues such as reducing capital expenditure and unplanned downtime or gaining greater control over their edge infrastructure.

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Finance sector focuses on AI investments

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While AI is not widely in use by most financial institutions, new research by The Economist Intelligence Unit shows 86% of banks and insurance companies plan to increase AI-related investment into technology by 2025.

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Westcon signs EMEA distribution agreement

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Westcon has signed an EMEA distribution agreement with Mist Systems, a Juniper Networks company. Mist Systems, leading the transition to AI-driven IT, offers a powerful AI engine to provide full visibility and seamless automation for enterprise Wi-Fi and wired networks. Westcon is an existing distributor for Juniper Networks in EMEA.

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