By Gareth Parkes, Company Knowledge Manager at Sir Robert McAlpine.
Read More
By James Ewing, Regional Director UK & Ireland, Digital Workforce.
Read More
By Laura Timms, Product Strategy Manager, MHR Analytics.
Read More
By Paul Griffiths, Senior Director, Office of the CTO, Riverbed Technology.
Read More
By James Ewing, Regional Director UK & Ireland, Digital Workforce.
Read More
A common misconception around the customer journey is that it’s a process of A to B. In reality, requirements and circumstances often change at many points along the way – much like a car trip with unexpected traffic and road closures. This is why, as IT requirements get more complex, AI for IT Operations (AIOps) is becoming the future of IT management. By Lee James, CTO, EMEA at Rackspace.
Read More